Tricia McCann is the Senior Vice President of Operations at Centro and brings over 25 years of ancillary benefits industry experience.

She has been integral to building Centro’s operational foundation and shaping its evolution since inception.

Tricia has led the development and scaling of Centro’s operating model and Analyst organization, establishing high-performing teams, leadership structures, and quality excellence programs that support the company’s continued growth. She oversees the operational strategy and alignment across multiple teams, ensuring that processes, performance, and resources are optimized to meet both current and future business needs.

Leveraging her deep expertise in new business development, account management, and consulting, Tricia continues to drive the tools, insights, and operational frameworks that enable Centro to deliver exceptional value to its partners and advance its strategic goals.