Effective Employee Engagement

A Personalized, Counselor-led Experience

Centro’s Benefit Education services provide your clients’ employees with one-on-one support from expert benefit counselors, guiding them to make informed, confident decisions during enrollment.

Through tailored appointments, our counselors walk employees through core and voluntary benefit options—ensuring their selections align with individual needs while supporting your clients’ overall benefits strategy and migration goals.

By combining expert guidance with a seamless experience, Centro enhances employee engagement, boosts benefits understanding, and helps your clients achieve long-term success.

Benefit Coaching

Centro’s professional benefit counselors meet one-on-one with your clients’ employees to guide them through the benefit selection process. Each appointment ensures employees choose the core and voluntary benefits that best fit their needs—while our team stays aligned with your clients’ overall benefits strategy and migration goals.

Benefit Coaching
Call Center

Benefit Support Call Center

Centro’s benefit support call center gives your clients’ employees the flexibility to complete their benefits enrollment from home or work—on their schedule. Every employee receives the same personalized guidance, education, and support they would in a face-to-face meeting, ensuring a consistent and engaging experience across the board.

Voluntary Benefits

Centro helps you identify the right voluntary benefits to complement your clients’ existing programs. Backed by market research, we evaluate carrier partners to recommend products that deliver the best value—balancing features, cost, underwriting, and administrative ease to ensure a seamless fit for your clients and their employees.

Voluntary Benefits
Wellness

Wellness Solutions

Centro’s health engagement solutions are built to inspire better health outcomes for your clients’ employees. We collaborate with you to create a multi-year strategy that sets clear goals for behavior change, engagement, and ongoing participation—supporting overall well-being and long-term impact across the population.

Total Compensation Statements

Many employees overlook the true value of their total rewards. Centro helps your clients increase awareness and appreciation by delivering custom total compensation statements that clearly show the economic impact of their benefits package—reinforcing the full value of employment and strengthening retention.

TotalComp
Ready to transform your ancillary benefits approach?